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Privacy Policy

March 2026

RunHeal does not provide medical advice. Always consult a healthcare professional.

1. Who we are

RunHeal is a running injury tracking application. Data controller: RunHeal. Contact: contact.runheal@gmail.com

2. Data we collect

  • Account data: email, hashed password (bcrypt), preferred language.
  • Runner profile: first name, date of birth, experience level, weekly km.
  • Health data (GDPR Art. 9): injury type, exercises completed, pain levels. Processed on the basis of your explicit consent collected at registration.
  • Usage data: pages visited, anonymized actions, IP address for approximate geolocation.
  • Payment data: handled entirely by Paddle. RunHeal stores no card numbers or banking details.

3. Purposes and legal basis

  • Service provision - contractual necessity (GDPR Art. 6.1.b).
  • Health data processing - explicit consent (GDPR Art. 9.2.a).
  • Security and service improvement - legitimate interest (GDPR Art. 6.1.f).
  • Billing - legal obligation (GDPR Art. 6.1.c).

We never sell your data and do not use it for advertising purposes.

4. Your rights (GDPR / PIPEDA)

You have the right to access, rectify, erase, object to, restrict, and port your data, and to withdraw consent at any time.

To exercise your rights: contact.runheal@gmail.com or directly in the app (Profile → Security → Export / Delete account). Response within 30 days. You may also file a complaint with your national data protection authority.

5. Sub-processors

  • Paddle.com Market Ltd (UK/USA) - payment processing. Data Processing Agreement signed.
  • Resend (USA) - transactional email delivery. Data Processing Agreement signed.
  • VPS hosting - Canadian servers.
  • ip-api.com - approximate IP geolocation for analytics (country/city only, no individual tracking).

6. International transfers

Some sub-processors (Paddle, Resend) process data in the United States. These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data retention

Data typeRetentionAfter that
Account & profile dataUntil account deletionDeleted within 30 days
Health data (programs, pain logs)Until account deletionDeleted within 30 days
Analytics events (IP, user agent)90 days (identifiable)Anonymised, deleted at 365 days
Consent recordsAccount duration + 5 yearsDeleted (legal obligation period)

8. Cookies

We use only technical cookies necessary for authentication. No advertising or third-party tracking cookies. See our cookie policy.

9. Updates

Material changes will be notified by email 30 days before taking effect.

© 2025 RunHeal. All rights reserved. Contact: contact.runheal@gmail.com